Job Opportunities

Communications Manager, Sisters of Mercy Northeast Community


Cumberland, Rhode Island


The communications manager is responsible for managing all aspects of internal and external communications, including public relations, media relations, print and electronic publications, social media sites, marketing and web communications. Key responsibilities include coordinating the planning, development, production, and analysis of all communications for sisters, associates, companions and staff in the Northeast Community by developing strong relationships throughout the Northeast Community and to ensure information is shared accurately, timely and effectively throughout the organization. The manager develops, implements, maintains and evaluates a comprehensive, professional, integrated communications function and serves as the voice of the organization and focuses on “telling the Mercy story” internally and externally in collaboration with Sisters of Mercy, Mercy-sponsored ministries, other women’s religious communities, church and civil organizations, and the religious and secular media.

Primary Responsibilities

  • Advises and supports the Northeast Community Leadership Team in determining the most effective and efficient ways of using communications to support their goals and participates regularly in leadership meetings.
  • In addition to supervising the Communications staff, the Manager will write articles, take or locate photos and videos to showcase the activities including key events and observances to sisters, associates, companions and staff as appropriate.
  • Works with leaders of the Justice, New Membership, Associates, Companions, Mercy Volunteer Corps and retreat centers as well as operational areas including the support of the Mission Advancement Office with the Annual Report and materials for Mercy Day celebrations.
  • Establishes processes to ensure that vital information is shared immediately with members. Manages and maintains Northeast identity standards and style guidelines to effectively support the Mercy “brand.”
  • Serves as the point person for crisis communications planning and response.
  • Monitors and analyzes traffic to determine which stories are resonating with external audiences to provide support to the Mission Advancement office. Writing, editing and repurposing stories for dissemination to donors.
  • Develops and manages Communications departmental financial budget to ensure responsible use of resources.
  • Stays current with developments in organizational communications and with issues facing the Sisters of Mercy and their ministries.
  • Willingness to travel periodically for the purposes of supporting an event, presentation, or communication project.
  • Willingness to work nights and weekends on occasion.
  • May serve on appropriate committees as assigned by the Community Leadership Team or the Institute including communications with the national/international communication colleagues.


  • Bachelor’s degree or higher in a relevant field (communication, English, journalism, marketing or public relations).


  • Proficient in MS Word, PowerPoint, Excel, Publisher and Outlook; and Adobe Creative Suite programs including Photoshop, Premiere Pro, Illustrator and InDesign.
  • Additional skills include:
  • Graphic design and related computer programs
  • Photography
  • Print, audio and technical media
  • Web page layout and design
  • SharePoint desired
  • Excellent organizational skills and project management experience with the ability to see the big picture along with attention to the detail.
  • Demonstrated experience in developing print and electronic publications.
  • Exceptional oral and written communication skills, including superior writing, copy editing and proofreading ability.
  • Diplomatic and highly confidential.
  • Ability to manage staff and maintain multiple project schedules and meet deadlines.
  • Ability to collaborate with others and work effectively as a member of a team.

Experience Required

  • 7-10 years of related experience in public relations, communications and marketing.
  • 3-5 years of previous supervisory experience required.
  • Prior experience in a religious organization or non-profit strongly preferred.

If you are an interested and a qualified candidate, please e-mail or postal mail your resume and cover letter to Lisa Driscoll, Director of Human Resources, 15 Highland View Road, Cumberland, RI 02864.

Sisters of Mercy, Northeast Community is an Equal Opportunity Employer. This job description should not be construed to imply that these requirements are the exclusive standards of this position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.

Contact Information:

Apply Now

Deadline for Submission

Jul 31, 2018

◀︎ All Jobs