Job Opportunities

President and CEO, MercyFirst


Syosset, New York


MercyFirst inspires hope and promotes healing for children and families by providing quality human services and educational opportunities while advocating for social change. Founded as an orphanage in the late 1800s by the Sisters of Mercy (Angel Guardian Home in Brooklyn and St. Mary’s of the Angels Home in Syosset) today MercyFirst offers a continuum of care through its network of programs in New York City and on Long Island.

The President and CEO of MercyFirst will lead a highly regarded and historic not-for-profit human service agency to positively impact the lives of 3,200 children, teenagers and families each year in Brooklyn, Queens, Nassau and Suffolk counties. As the leader of a team of 600 employees across multiple locations, the President and CEO will be an individual that feels called to serve and will play a central role in fostering a welcoming, compassionate and respectful community of care in the spirit of their founders, their Sponsors and the Sisters of Mercy.

The staff of MercyFirst are professionally trained and prepared to respond to the complex needs of traumatized and neglected children; youth with serious emotional problems; teens and young adults without families who must learn to make their own way as adults; and families coping with poverty, homelessness, domestic violence, substance abuse and mental illness. The organization strives to provide a healing interval in the lives of the children and families they serve. MercyFirst offers a safe environment, in an effort to develop their full potential.


The President and CEO will be a dynamic and inclusive leader that provides sound organizational leadership including oversight of planning, budgeting, compliance and evaluation of all operations in accordance with the agency’s Mission, and the regulations of public agencies with whom MercyFirst contracts with.

Organizational Leadership

  • Lead and inspire an atmosphere of service in alignment with the core values of MercyFirst and Sanctuary.
  • Motivate and oversee a highly competent and industrious team and ensure that the organization continues to attract, develop, and retain top talent.
  • Collaborate with the Board of Trustees to provide support in all areas of governance including fundraising, finances, investments, risk management, recruitment and engagement of Trustees, and keeping the Board informed of all key issues in a timely and transparent manner.
  • Maintain good communication with the Leadership of the Sisters of Mercy through involvement with the Sponsor Council and provide timely information about agency developments.

Fiscal Management, Governance and Compliance

  • Manage the MercyFirst’s business affairs with strong financial management, preparation of an annual budget, regular fiscal reporting, oversight of contracts and leases, risk management and long-term strategic planning.
  • Oversee the fiscal systems of the agency to meet all reporting and audit requirements.
  • Embrace technology innovation to improve operations, enhance quality of care, and accurately track services and funds.
  • Ensure that the agency’s technology and computer systems meet all operational needs and are securely protected by strong back-up systems, firewalls, cyber-security protections, etc.
  • Manage the different funding streams and contracts with counties, NYC, NYS and the Federal Government to maximize all available public funds to support the programs and mission of MercyFirst.
  • Manage the agency’s transition from direct Medicaid reimbursement to Medicaid Managed Care and billing Managed Care Organizations for all behavioral health and physical health services provided to children and youth in foster care and juvenile justice programs.
  • Ensure that the agency’s Professional, Property and Liability insurance policies are comprehensive in scope and provides coverage in keeping with all contractual requirements and are regularly reviewed. Ensure that all relevant incidents are reported in timely manner to our broker and insurance company.
  • Meet all regulatory requirements necessary to maintain licenses, Operating Certificates and corporate authority that ensures continuity of operations.
  • Manage MercyFirst’s facilities, offices, leases and vehicles to ensure an environment of care that is nurturing and safe.
  • Ensure that personnel policies and procedures are regularly updated in accordance with local and Federal labor regulations, EEOC requirements, etc. and shared with staff.
  • Work with the agency’s attorney on all relevant labor issues as needed.
  • Work professionally with public agencies that MercyFirst contracts with to ensure compliance with all aspects of those contracts, and timely renewal.
  • Ensure that on-going staff development and training results in high quality service to children and families and meets all regulatory requirements.
  • Structure and organize programs to provide strong supervision and oversight of service delivery and support to staff delivering services, while meeting all contractual requirements.
  • Ensure that the agency provides a comprehensive, highly rated and affordable health insurance plan and pension plan for employees that are regularly reviewed to ensure that the agency is meeting all its fiduciary responsibilities within budget limitations.
  • Support the further development of data gathering and analysis to improve performance and accountability while meeting all contractual responsibilities.

Development and Revenue Generation

  • Lead and participate in activities that generate public and private revenue for the support of the agency.
  • Support the development of grants and proposals for submission to public agencies and foundations that provide support and funding for existing programs and services, while also looking to secure funding to meet new needs and opportunities that align with our Mission.
  • Exercise foresight in anticipating opportunities and effects of legislation and public policy on funding and programs.

Communications and External Relations

  • Develop and maintain good working relations with the community and media and look for opportunities to bring positive attention to the programs and services we provide.
  • Ensure the organization’s use of social media to assist in attracting positive attention from the public and those who support our Mission.
  • Participate in advocacy in the community as part of inter-agency collaboratives and member organizations – e.g. COFCCA, Health & Welfare Council of Long Island, Coalition for Children's Behavioral Health, Human Services Council - and legislative forums related to the programs sponsored by MercyFirst.
  • Lead the Race Equity efforts underway at MercyFirst as part of the agency’s commitment to social justice for all those we serve, as well as those who work on our behalf.
  • Expand MercyFirst’s national reputation and engage in professional consultation through institutes, conferences, symposiums and other convenings.
Contact Information:

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Deadline for Submission

Jan 31, 2021

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