Community Care Advocate

Job description

Location: Rochester, NY
Schedule: Part-time or Full-time
Salary Range: $17.50 – $21.50 an hour

Welcome to Mercy, where the mission meets you!

Are you a Community Care Advocate with a heart for service and a passion for providing compassionate support? Join the Sisters of Mercy, and be part of something extraordinary—caring for those who have spent their lives caring for others.

Why You’ll Love It Here:

• Make a meaningful impact through mission-driven care and service.
• Build genuine relationships with the Sisters and residents you support.
• Provide companionship and personalized, non-medical assistance.
• Help create a warm, welcoming, and supportive home environment.
• Work in an environment grounded in compassion, dignity, and respect.
• Access comprehensive benefits if eligible.

What You’ll Do:

• Provide compassionate, non-medical personal support and companionship.
• Conduct routine rounds and respond to resident calls and needs.
• Observe and report changes in condition or behavior.
• Support emotional well-being during transitions, illness, and end-of-life.
• Assist with engagement activities and religious programming.
• Provide light housekeeping, laundry, and meal support.
• Maintain accurate documentation and clear communication.
• Transport residents to appointments and outings.
• Respond appropriately to urgent situations and serve as a responsible on-site team member.
• Perform other duties as assigned.

What You Bring:

• Strong communication skills and the ability to connect with diverse populations, including individuals with dementia.
• Ability to work independently and collaboratively.
• Sound judgment and adaptability in changing or urgent situations.
• Professionalism, emotional resilience, and respect for confidentiality.
• Flexibility to work varied shifts, including weekends and holidays.
• Valid driver’s license with a clean driving record.
• Ability to meet the physical requirements of the role, including regular standing, walking, bending, lifting up to 25 pounds, and observing and responding to resident needs.

Preferred Qualifications:

• Leadership or mentoring experience.
• Experience in healthcare, long-term care, or faith-based environments.
• Appreciation for or willingness to learn about the mission and traditions of the Sisters of Mercy.
• Basic proficiency with Microsoft Office.

More Than a Role—It’s a Ministry of Care

At the Sisters of Mercy, our mission is rooted in compassion, dignity, and social justice. When you care for our retired Sisters, you become part of a legacy of mercy and service.

Ready to Bring Your Whole Heart to Work?

If you’re looking for more than just a job—and want to make every shift meaningful—apply today. Let your compassion shine with the Sisters of Mercy.

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College Students — We Encourage You to Apply!

Looking to gain valuable healthcare experience while making a meaningful difference? Explore opportunities with Sisters of Mercy of the Americas and build your career in a mission-driven environment focused on caring for others.

Apply Today!
Join us and make a meaningful difference in the lives of the Sisters of Mercy. Share your skills, compassion, and dedication while supporting their mission and living values of mercy, service, and social justice every day.